At Binaura, accessible from https://binaura.app, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application, which is available globally, including on the App Store and Google Play.
By using the Binaura, you agree to the collection and use of information as outlined in this policy. If you have any questions or concerns, please contact us at [email protected].
Information We Collect When you use the Binaura, we may collect the following types of information:
Personal Information: Information you provide when creating an account or subscribing through In-App Purchases, such as your name, email address, and payment information.
Usage Data: Information related to how you interact with the app, including your listening habits, session duration, and selected content (e.g., focus music, meditation tracks, sleep programs).
Device Information: Information about the device you use to access the app, such as the device model, operating system, IP address, and unique device identifiers.
In-App Purchase Information: We collect data related to purchases made within the app, including subscription status, transaction history, and payment method, as processed through App Store and Google Play.
How We Use Your Information We may use the information we collect for the following purposes:
To Provide and Improve Our Services: We use your information to deliver content (music and other sound programs) personalized to your preferences and to optimize the performance of our app.
To Manage Subscriptions: We process information related to your trial period and subscription status, including In-App Purchases, to ensure seamless access to premium features.
To Communicate With You: We may use your contact information to send updates, reminders about subscription renewals, or promotional offers.
For Analytics and User Experience: We analyze user behavior to improve the quality of our music and features, enhance the user experience, and develop new content.
For Legal and Security Reasons: We may use your data to comply with legal obligations, prevent fraud, and ensure the security of our platform.
Sharing Your Information We do not sell or rent your personal information. However, we may share your information with:
App Store and Google Play: Your subscription and payment information is processed through the respective platforms (App Store or Google Play) following their policies. We do not have access to your full payment details.
Service Providers: We may work with trusted third-party service providers to assist in operating the app, processing transactions, or analyzing app usage. We work with Firebase, Amplitude, Facebook, Google Analytics, Adapty, Amazon AWS for app operation and analytics.
For Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (such as court orders or government regulations).
Business Transfers: If Binaura is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
International Data Transfers Given that Binaura operates globally, your information may be transferred to, and processed in, countries outside of your own, including countries that may have different data protection laws than your country of residence. We take appropriate measures to ensure that your data is handled securely in accordance with this Privacy Policy, regardless of where it is processed.
If you are a resident of the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) regarding the transfer of your personal data outside of the EEA.
For users in other regions, we comply with relevant data protection laws as required by your jurisdiction.
Data Protection and Privacy Laws We adhere to global data protection and privacy regulations, including but not limited to:
General Data Protection Regulation (GDPR) for users in the European Union
California Consumer Privacy Act (CCPA) for users in California
Any other relevant regional or national laws concerning data privacy and security
Your Privacy Rights Depending on your location, you may have specific rights regarding your personal data, including:
Access: The right to request access to the personal data we hold about you.
Rectification: The right to request corrections to your data if it is inaccurate or incomplete.
Erasure: The right to request the deletion of your personal data, subject to certain conditions.
Restriction of Processing: The right to request the restriction of how we process your data under certain circumstances.
Data Portability: The right to request a copy of your data in a structured, machine-readable format.
Objection: The right to object to our processing of your personal data in certain cases, including for marketing purposes.
Withdraw Consent: The right to withdraw your consent at any time where we are relying on consent to process your data.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
In-App Purchases and Subscription Management Binaura offers a trial period for new users, after which a subscription is required to continue using premium features. All payments are processed through the App Store or Google Play. By subscribing, you agree to the terms of service of the respective platform.
Cancellation and Refunds: You can manage your subscription, including cancellation and refund requests, directly through your App Store or Google Play account settings. Binaura does not process refunds or manage subscription cancellations directly.
Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. You will be charged through your App Store or Google Play account for renewal.
Data Retention We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security We take appropriate security measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Children's Privacy Binaura is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: